What are the check-in and check-out times at Resorts World Genting - Genting Grand?
Check-in is at 15:00 and check-out is by 12:00.
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Resorts World Genting - Genting Grand, Genting Highlands
511US$
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Key details
About Resort
Genting Highlands,
Genting Highlands,
Malaysia,
69000,
Pahang
- Next to the amusement park
Perfect
8.9
8.6
4.2
Loved by guests
"Very comfortable bathtub."
"Lots of variety - there's something for everyone."
"Also, the room design is quite nice."
Resorts World Genting - Genting Grand features a luxurious 5-star experience complemented by elegant accommodations and a range of amenities. This resort includes a casino,
Rooms & Amenities
All 745 air-conditioned rooms at Resorts World Genting - Genting Grand include amenities such as
Dining
Dining options at the hotel include a
Leisure & Recreation
Resorts World Genting - Genting Grand offers leisure activities through its casino and
Services & Local Area
Business services include a
Must-do experiences
- Catch the stunning sunset at Genting SkyWay cable car ride.
- Savor the local delicacy, steamboat, at The Village restaurant.
- Visit the Chin Swee Caves Temple for breathtaking views and peace.
- Explore the Sky Avenue for shopping and unique street performances.
- Try the famous Genting hot pot at Go Noodle House for comfort food.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Premier Double Room Spa
2 persons
31 m²
1 King-size bed
Shower
Coffee machine
room details
Club Suite
2 persons
65 m²
1 King-size bed
Shower
Coffee machine
room details
Executive Suite
2 persons
98 m²
2 Single beds
Shower
Coffee machine
room details
Wellness Escapade – Premier Suite
2 persons
79 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Free Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
- ATM/Cash machine
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Shops/Commercial services
Dining
- Restaurant
Spa & Leisure
- Casino
- Spa & wellness centre
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
At Resorts World Genting - Genting Grand, dining transforms into a delightful exploration of global flavors. Guests can unwind in inviting settings that highlight culinary artistry, perfect for savoring dishes inspired by diverse cultures while enjoying the serene environment of this renowned hotel.
Location
Genting Highlands,
Genting Highlands,
Malaysia,
69000,
Pahang
Map view
Genting Highlands,
Genting Highlands,
Malaysia,
69000,
Pahang
City landmarks
Landmark
Genting Highlands
690 m
Landmark
Theme Park
720 m
Stadium
Arena Of Stars
760 m
Casino
Casino De Genting
800 m
Theme Park
Ripley's Believe It or Not Odditorium
880 m
Landmark
Genting Highlands Theme Park
650 m
Landmark
Snow World
860 m
Landmark
Chin Swee Temple
2.5
km
Landmark
Awana Genting Highlands Golf Course
900 m
Landmark
Skytropolis Indoor Theme Park
960 m
Landmark
Music Express @ Skytropolis Funland
700 m
Theme Park
Disco @ Skytropolis Funland
870 m
Landmark
20th Century Fox World
940 m
Cable Car
Awana SkyWay
2.4
km
Landmark
Gunung Ulu Kali
2.7
km
Mosque
Mohamed Noah Foundation Mosque
2.8
km
Landmark
Gunung Mengkuang
2.8
km
Landmark
Gohtong Memorial Park
3.1
km
Landmark
Journey To Enlightenment
3.1
km
Train Station
Genting Skyway
3.6
km
Farm
Genting Strawberry Leisure Farms
4.0
km
Landmark
Alive Museum Genting
3.6
km
Nearby
Level 1
The VOID
320 m
Shopping Area
Genting SkyAvenue
320 m
Level 4
Alive Museum Genting Highland
210 m
Museum
SeniKome Peng Heng
340 m
Genting Highlands
Taman Tema Genting
420 m
Garden
Talking Garden
470 m
Casino
SkyCasino
490 m
Restaurants
The Olive
740 m
Genting Hotel
Hou Mei Restaurant
900 m
Level 2
Burger & Lobster
350 m
SkyAvenue Level 1
Good Friends Restaurant
800 m
Level 2
Powerplant Malaysia
900 m
Level 4
Genting Palace Restaurant
900 m
2nd Floor Maxims Genting
Hot Pot
900 m
First World Hotel & Plaza
Flavors
900 m
First World Plaza Lot F/L 2.20
Explore Genting Highlands
Explore Genting Highlands
Genting Highlands
9 minutes walking
A vibrant resort city known for its casinos, theme parks, and entertainment options set amidst stunning mountain views.
Arena Of Stars
10 minutes walking
A premier venue hosting concerts and shows with a seating capacity for thousands, surrounded by beautiful gardens.
Snow World
11 minutes walking
An indoor winter wonderland featuring snow play activities, perfect for families with kids seeking thrills and fun.
Awana Genting Highlands Golf Course
11 minutes walking
A challenging golf course surrounded by lush greenery, ideal for leisure seekers and casual players alike.
The Olive
9 minutes walking
A fine dining restaurant offering gourmet dishes with an elegant atmosphere, perfect for a romantic night out.
Hou Mei Restaurant
11 minutes walking
Authentic Chinese cuisine in a casual setting, known for its dim sum and freshly prepared dishes.
Burger & Lobster
5 minutes walking
Casual dining with a focus on gourmet burgers and fresh lobster, ideal for a relaxed meal after a busy day.
Good Friends Restaurant
10 minutes walking
A cozy venue with homestyle dining, serving delectable local specialties and catering to various dietary needs.
The VOID
4 minutes walking
An immersive virtual reality experience, perfect for thrill-seekers craving unique adventures with cutting-edge technology.
Skytropolis Indoor Theme Park
12 minutes walking
A vibrant indoor theme park featuring rides and games, making it a great choice for family entertainment.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Jordan
United Kingdom,
March
2025
7.2/10
My stay at Genting Grand Hotel was overall very pleasant, marked by a neat and clean environment with polite staff. The 24-hour room service made it convenient, though I did encounter a few hiccups with my room amenities. The location is fantastic, right at the heart of Genting, but my room could have been better furnished considering the price. Overall, it was a great experience that I would recommend, but with a few reservations.
Rooms
6.0
The room was spacious and clean, but I encountered a cigarette smell even though I didn't smoke. The shower head holder also malfunctioned but was fixed quickly. I expected better furnishings for the rates I paid.
Service
7.0
The staff were courteous and professional, making my check-in process smooth despite some initial confusion about my room access.
Location
10.0
The location is truly convenient, just a short walk to eateries and shopping at SkyAvenue. The weather is also lovely and cool up in Genting.
Dining
6.0
I had breakfast included, but honestly, the buffet wasn't great. The variety felt limited and didn't meet my expectations.
Facilities
8.0
Facilities like room service and valet parking were available and added convenience to my stay.
Sebastian
United Kingdom,
March
2025
6.2/10
I had a mixed experience at Resorts World Genting - Genting Grand. The service from the staff was mostly fantastic and my room was spacious and clean, but the issues with the spa and some room amenities left me wanting more. Overall, it's a nice place to stay in Genting Highlands, but there are definitely some aspects that need improvement.
Rooms
8.0
The room I stayed in was really nice, spacious, and clean, which matched the pictures online. The balcony offered a lovely view of the mountains and the clouds. However, I noticed some dated elements, like a choked sink and broken cupboard doors, which were a letdown.
Service
7.0
The staff provided great service, really friendly and helpful, but I had an hiccup during check-in where they initially didn't grant me access due to full occupancy issues. Still, they did their best to sort things out with a smile.
Location
9.0
The location is super convenient, being close to SkyAvenue with plenty of dining options and entertainment around. It's bustling with visitors, so you're never really far from the action.
Dining
5.0
The breakfast buffet was a disappointment, especially considering the high room rates. The food didn't really meet my expectations and lacked the variety I was hoping for.
Facilities
6.0
While the hotel has decent facilities like room service and valet parking, the spa area was underwhelming. It's small and noisy, making it hard to relax, which was a bit disappointing.
Ben
United Kingdom,
December
2024
6.4/10
My stay at Resorts World Genting - Genting Grand was quite enjoyable, especially with the cool mountain air and spacious, clean room. However, the breakfast buffet was underwhelming (not worth the room rates), and initial access issues upon check-in left a bit of a sour note.
Rooms
8.0
The room was spacious and clean, with cool air flowing in from outside. I also loved the thoughtful decoration for my honeymoon package, complete with red flowers and duck-shape towels.
Service
7.0
While the service staff were courteous, professional, and friendly, I did face some initial access issues despite being informed of my entitlement at check-in.
Location
8.0
The location was very convenient, close to SkyAvenue and various street food options. However, the area was typically busy with visitors taking pictures at the fountain.
Dining
5.0
The breakfast buffet was not good, especially considering the expensive room rate. I expected more from the dining experience.
Facilities
8.0
The resort offered a range of facilities, including room service, laundry, and valet parking, which made the stay comfortable.
Thomas
United Kingdom,
November
2024
7.2/10
My stay at Genting Grand was a mixed bag. The spacious room provided a comfortable retreat, but there were definite downsides, particularly with the service and dining options. While the location is convenient for exploring, the experience left me wanting more.
Rooms
8.0
The spacious room was fantastic and clean, providing a good base for my stay. However, the bathroom was in need of more shelving which made storage a challenge.
Service
5.0
Service varied; while the staff were courteous and professional, I encountered some frustrating moments, especially with accessing certain facilities. It felt as though customer service was not a priority at times.
Location
7.0
The location was convenient near SkyAvenue, street food, and various restaurants. but it was quite busy with cars and visitors taking pictures by the fountain.
Dining
5.0
Dining options weren't great, especially the breakfast buffet which lacked variety and quality. I ended up going outside for better meals, which was a bit disappointing given the room rate.
Facilities
6.0
The facilities included room service and laundry, which were handy. but overall, they didn't live up to my expectations.
Jennifer
United Kingdom,
October
2024
5.2/10
My stay at Resorts World Genting - Genting Grand was largely positive with clean, charming rooms and magnificent mountain views (the balcony was my favorite spot), though some facilities seem to be in need of an upgrade. The friendly staff made check-in a breeze, but the long distances to some room locations could be a hassle. Overall, it's a great place to revisit despite a few quirks.
Rooms
8.0
The hotel room was clean and had a charming motif. I loved the balcony that offered a stunning view of the mountains and clouds (definitely a highlight!). The bathroom was modern with complete toiletries, but I noticed some wear and tear in the overall decor.
Service
8.0
The service throughout my stay was commendable. The front desk personnel were friendly and helpful, which made me feel welcome right from check-in. I also appreciated the attention to detail from the senior concierge staff during my inquiries.
Location
8.0
The hotel's location was quite convenient, linking directly to a shopping mall and the cable car station, though it was busy with cars and tourists taking photos at the fountain. It was easy to explore nearby restaurants and street food, making my stay enjoyable.
Dining
6.0
While the breakfast buffet was included with the room rate, I found the food to be average (definitely room for improvement in that area). Still, having access to traditional Italian dishes on-site was a nice perk.
Facilities
7.0
The hotel offers fantastic facilities like room service, dry cleaning, and valet parking, but I wish they had upgraded some of the amenities (like the laundry setup). Overall, it was a convenient experience.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at MYR 3 per hour.
Internet
is available in for free.
Pets
Pets are not allowed.
Number of floors:
18
Number of rooms:
238
Former name
Maxims Genting
FAQs
About Resorts World Genting - Genting Grand
How far is Resorts World Genting - Genting Grand from Sultan Abdul Aziz Shah Airport?
The hotel is located 75 km from Sultan Abdul Aziz Shah Airport.
What types of dining options does Resorts World Genting - Genting Grand have?
The hotel features an in-house restaurant serving traditional Chinese dishes, along with a lounge offering light snacks and refreshing cocktails.
What recreational facilities does Resorts World Genting - Genting Grand feature?
Guests can enjoy a fitness centre and an on-site spa offering massages, body treatments, and facials.
Is parking available at Resorts World Genting - Genting Grand?
Private parking is available on-site for 3 MYR per hour, and no reservation is needed.
What amenities are included in the rooms at Resorts World Genting - Genting Grand?
Rooms include air conditioning, a flat-screen TV, an electric kettle, and 24-hour room service.
What attractions are close to Resorts World Genting - Genting Grand?
Nearby attractions include Genting Highlands Theme Park and the shopping district within walking distance.
Does Resorts World Genting - Genting Grand have any health security measures?
The hotel is a proud recipient of the Sharecare VERIFIED(TM) health security badge.
What type of hotel is Resorts World Genting - Genting Grand?
It is a luxury hotel with a focus on family and wellness.
What languages are spoken by the staff at Resorts World Genting - Genting Grand?
The hotel staff speaks multiple languages to accommodate guests.
Is there a casino at Resorts World Genting - Genting Grand?
Yes, the hotel features an on-site casino.
What is the distance from Resorts World Genting - Genting Grand to the nearest shopping area?
The shopping district is within a 10-minute walk from the hotel.
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