Resorts World Genting - Genting Grand, Genting Highlands ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Genting Highlands Resort, Genting Highlands, Malaysia, 69000

“The fine mountain views and vibrant atmosphere are truly inspiring!”view full review

Resorts World Genting - Genting Grand offers a 5-star stay with a casino and luxurious amenities. Guests can enjoy the elixir of rejuvenation at M Spa, providing state-of-the-art treatments and fitness facilities.

Rooms & Amenities

All guestrooms at Resorts World Genting - Genting Grand feature 24-hour room service, air conditioning, free WiFi, and laptop-friendly workspaces. Additional room amenities include minibars and flat-screen TVs. The hotel is recognized as a verified 4-star luxury property by the Forbes Travel Guide.

Dining & Nearby Options

Dining options include an in-house restaurant serving traditional Chinese dishes and a lounge offering light snacks and cocktails. Nearby dining, such as Burger & Lobster, is within 0.5 km.

Leisure & Wellness

The hotel features amenities such as a casino, a fitness center, and M Spa, which provides a range of massages and body treatments. Guests can access the spa after enjoying recreational facilities.

Transportation & Landmarks

Resorts World Genting - Genting Grand is 75 km from Sultan Abdul Aziz Shah Airport. Nearby attractions include Genting Highlands Theme Park, Casino De Genting, and Chin Swee Temple, within 1-2.5 km from the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Premier Double Room Spa

Max:

2 persons

335 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Club Suite

Max:

2 persons

700 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Grand Premier Double Room

Max:

2 persons

335 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Genting Highlands400 ft

Airports

Sultan Abdul Aziz Shah (SZB) 44.8 mi

Kuala Lumpur International (KUL) 68.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Support

“During my stay, my son caught a cold and the customer service team went above and beyond. They provided a wheelchair and personally escorted him to a nearby clinic. I was particularly impressed by the enthusiasm and professionalism of the staff, especially Ms. Felicia, the Duty Manager, and Mr. Saga. Their kindness made a stressful situation much easier.” view full review

Comfortable Room Design

“I stayed in the Grand Premier room, which featured a lovely and functional design. The space was cute, and I felt right at home. The furniture and layout made it easy to relax and enjoy my time there, truly enhancing my stay at the resort.” view full review

Luxurious Bathtub

“One of the highlights of my stay was the comfortable bathtub in my room. It provided the perfect spot to unwind after a day full of activities. The water pressure was perfect, and I enjoyed soaking in the tub, which added a touch of luxury to my experience.” view full review

Reliable Connectivity

“The Wi-Fi service at the hotel was fantastic, which is crucial for a tech-savvy guest like me. I was able to stay connected throughout my visit without any interruptions. This convenience allowed me to enjoy my vacation while easily staying in touch with family and friends.” view full review

General

Parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
ATM/Cash machine

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant

Spa & Leisure

Casino
Spa & wellness centre

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Genting Highlands Resort, Genting Highlands, Malaysia, 69000

Map view

Genting Highlands Resort, Genting Highlands, Malaysia, 69000

City landmarks

Landmark

Genting Highlands

2300 ft

Landmark

Theme Park

2400 ft

Stadium

Arena Of Stars

2500 ft

Casino

Casino De Genting

2700 ft

Theme Park

Ripley's Believe It or Not Odditorium

2900 ft

Landmark

Genting Highlands Theme Park

2200 ft

Landmark

Snow World

2900 ft

Landmark

Chin Swee Temple

1.5 mi

Landmark

Awana Genting Highlands Golf Course

3000 ft

Landmark

Skytropolis Indoor Theme Park

3200 ft

Landmark

Music Express @ Skytropolis Funland

2300 ft

Theme Park

Disco @ Skytropolis Funland

2900 ft

Landmark

20th Century Fox World

3100 ft

Cable Car

Awana SkyWay

1.5 mi

Landmark

Gunung Ulu Kali

1.7 mi

Mosque

Mohamed Noah Foundation Mosque

1.7 mi

Landmark

Gunung Mengkuang

1.7 mi

Landmark

Gohtong Memorial Park

1.9 mi

Landmark

Journey To Enlightenment

1.9 mi

Train Station

Genting Skyway

2.2 mi

Farm

Genting Strawberry Leisure Farms

2.5 mi

Landmark

Alive Museum Genting

2.2 mi

Nearby

Level 1

The VOID

1100 ft

Shopping Area

Genting SkyAvenue

1100 ft

Level 4

Alive Museum Genting Highland

700 ft

Museum

SeniKome Peng Heng

1200 ft

Genting Highlands

Taman Tema Genting

1400 ft

Garden

Talking Garden

1600 ft

Casino

SkyCasino

1700 ft

Restaurants

The Olive

2500 ft

Genting Hotel

Hou Mei Restaurant

3000 ft

Level 2

Burger & Lobster

1200 ft

SkyAvenue Level 1

Good Friends Restaurant

2700 ft

Level 2

Powerplant Malaysia

3000 ft

Level 4

Genting Palace Restaurant

3000 ft

2nd Floor Maxims Genting

Hot Pot

3000 ft

First World Hotel & Plaza

Flavors

3000 ft

First World Plaza Lot F/L 2.20

Reviews and Ratings <br />

Feedback from previous guests about their experience.

Jordan

United Kingdom, March 2025

7.2/10

My stay at Genting Grand Hotel was overall very pleasant, marked by a neat and clean environment with polite staff. The 24-hour room service made it convenient, though I did encounter a few hiccups with my room amenities. The location is fantastic, right at the heart of Genting, but my room could have been better furnished considering the price. Overall, it was a great experience that I would recommend, but with a few reservations.

Rooms

6.0

The room was spacious and clean, but I encountered a cigarette smell even though I didn't smoke. The shower head holder also malfunctioned but was fixed quickly. I expected better furnishings for the rates I paid.

Service

7.0

The staff were courteous and professional, making my check-in process smooth despite some initial confusion about my room access.

Location

10.0

The location is truly convenient, just a short walk to eateries and shopping at SkyAvenue. The weather is also lovely and cool up in Genting.

Dining

6.0

I had breakfast included, but honestly, the buffet wasn't great. The variety felt limited and didn't meet my expectations.

Facilities

8.0

Facilities like room service and valet parking were available and added convenience to my stay.

Sebastian

United Kingdom, March 2025

6.2/10

I had a mixed experience at Resorts World Genting - Genting Grand. The service from the staff was mostly fantastic and my room was spacious and clean, but the issues with the spa and some room amenities left me wanting more. Overall, it's a nice place to stay in Genting Highlands, but there are definitely some aspects that need improvement.

Rooms

8.0

The room I stayed in was really nice, spacious, and clean, which matched the pictures online. The balcony offered a lovely view of the mountains and the clouds. However, I noticed some dated elements, like a choked sink and broken cupboard doors, which were a letdown.

Service

7.0

The staff provided great service, really friendly and helpful, but I had an hiccup during check-in where they initially didn't grant me access due to full occupancy issues. Still, they did their best to sort things out with a smile.

Location

9.0

The location is super convenient, being close to SkyAvenue with plenty of dining options and entertainment around. It's bustling with visitors, so you're never really far from the action.

Dining

5.0

The breakfast buffet was a disappointment, especially considering the high room rates. The food didn't really meet my expectations and lacked the variety I was hoping for.

Facilities

6.0

While the hotel has decent facilities like room service and valet parking, the spa area was underwhelming. It's small and noisy, making it hard to relax, which was a bit disappointing.

Ben

United Kingdom, December 2024

6.4/10

My stay at Resorts World Genting - Genting Grand was quite enjoyable, especially with the cool mountain air and spacious, clean room. However, the breakfast buffet was underwhelming (not worth the room rates), and initial access issues upon check-in left a bit of a sour note.

Rooms

8.0

The room was spacious and clean, with cool air flowing in from outside. I also loved the thoughtful decoration for my honeymoon package, complete with red flowers and duck-shape towels.

Service

7.0

While the service staff were courteous, professional, and friendly, I did face some initial access issues despite being informed of my entitlement at check-in.

Location

8.0

The location was very convenient, close to SkyAvenue and various street food options. However, the area was typically busy with visitors taking pictures at the fountain.

Dining

5.0

The breakfast buffet was not good, especially considering the expensive room rate. I expected more from the dining experience.

Facilities

8.0

The resort offered a range of facilities, including room service, laundry, and valet parking, which made the stay comfortable.

Thomas

United Kingdom, November 2024

7.2/10

My stay at Genting Grand was a mixed bag. The spacious room provided a comfortable retreat, but there were definite downsides, particularly with the service and dining options. While the location is convenient for exploring, the experience left me wanting more.

Rooms

8.0

The spacious room was fantastic and clean, providing a good base for my stay. However, the bathroom was in need of more shelving which made storage a challenge.

Service

5.0

Service varied; while the staff were courteous and professional, I encountered some frustrating moments, especially with accessing certain facilities. It felt as though customer service was not a priority at times.

Location

7.0

The location was convenient near SkyAvenue, street food, and various restaurants. but it was quite busy with cars and visitors taking pictures by the fountain.

Dining

5.0

Dining options weren't great, especially the breakfast buffet which lacked variety and quality. I ended up going outside for better meals, which was a bit disappointing given the room rate.

Facilities

6.0

The facilities included room service and laundry, which were handy. but overall, they didn't live up to my expectations.

Jennifer

United Kingdom, October 2024

5.2/10

My stay at Resorts World Genting - Genting Grand was largely positive with clean, charming rooms and magnificent mountain views (the balcony was my favorite spot), though some facilities seem to be in need of an upgrade. The friendly staff made check-in a breeze, but the long distances to some room locations could be a hassle. Overall, it's a great place to revisit despite a few quirks.

Rooms

8.0

The hotel room was clean and had a charming motif. I loved the balcony that offered a stunning view of the mountains and clouds (definitely a highlight!). The bathroom was modern with complete toiletries, but I noticed some wear and tear in the overall decor.

Service

8.0

The service throughout my stay was commendable. The front desk personnel were friendly and helpful, which made me feel welcome right from check-in. I also appreciated the attention to detail from the senior concierge staff during my inquiries.

Location

8.0

The hotel's location was quite convenient, linking directly to a shopping mall and the cable car station, though it was busy with cars and tourists taking photos at the fountain. It was easy to explore nearby restaurants and street food, making my stay enjoyable.

Dining

6.0

While the breakfast buffet was included with the room rate, I found the food to be average (definitely room for improvement in that area). Still, having access to traditional Italian dishes on-site was a nice perk.

Facilities

7.0

The hotel offers fantastic facilities like room service, dry cleaning, and valet parking, but I wish they had upgraded some of the amenities (like the laundry setup). Overall, it was a convenient experience.